Based on the following
case study example and your understanding of the course material you just
reviewed, please answer the following multiple choice questions in the Comments Section below.
Tom has been a licensed MLO
working for a lending company called S & L Associates for about a year now.
And, over that time, Tom has been steadily locking down his own methods for
closing loans. Let’s look at one of his latest transactions as an example.
A borrower named Claire comes
to Tom for a mortgage loan. She was referred to him by her real estate agent
Patricia—whom Tom has worked with quite a few times. Tom takes Claire’s
application and sends her on her way.
Looking over her application,
though, Tom sees that Claire forgot to write down her annual income. Thinking
back, Tom realizes that they were talking a bit while she was filling out the
application, about the home she is trying to buy and how it had three bedrooms
that she didn’t know if she would have enough furniture to fill.
Nevertheless, she walked off
without putting the income figure on her application. Tom knows that, given the
volume of loans right now, it’s going to be a little tight time-wise submitting
Claire’s application and getting the appraisal done, etc., by the projected
closing date. And, what’s more, he has scheduled a remote hiking trip for the
following week, so Tom will be out of cell phone range and away from the Internet.
So, Tom racks his brain and
remembers that Claire said that she made $70,000 per year. So, he writes it in,
and gets the materials ready for underwriting.
While he is gone, Tom asks
his buddy and co-worker Scott to look after Claire’s file because Tom will be
out of cell phone range and away from Internet access. In exchange for his
help, Tom will pay Scott $200 out of the loan commission – just for keeping
Claire’s loan on track.
Scott does not notice much of
anything about any loans files – including Claire’s – because, after fifteen
years as an MLO, for the first time, Scott’s license has not been renewed! In
scrambling to deal with reinstating his license, Scott forgets to keep tabs on
Claire’s loan.
Nevertheless, a few weeks
later, Claire’s loan is approved and they go on to close on time.
And, even though he didn’t
really do anything for Claire’s loan, Tom decides to honor his promise to give
Scott the $200 bonus for helping out with Claire’s file. After all, Scott
really needs the cash right now.
A year later, seeing that
interest rates have dropped significantly, Tom contacts Claire about possibly
refinancing her mortgage. After two weeks of phone tag, in which Tom lets
Claire know that the rates could swing back up, she finally decides to come in
and talk about a refinance.
Sure enough, by the time
Claire gets in to Tom’s office, the rates aren’t quite as good as they were
when he originally contacted her. Even so, after running the numbers, Tom finds
that Claire will still save $85 per month on her mortgage payment with the
refi! So, Claire applies to refinance her mortgage (including her correct
annual income and length of employment, this time) and is approved. Based on what you have just read please answer the following questions:
1. What did Tom do wrong regarding Claire’s original loan application?
A. Tom had Claire sign in the wrong color ink
B. Tom had Claire sign while there was still a blank field for where annual income went
C. Tom had Claire sign unnecessary documents
D. Tom did nothing wrong
2. What, if anything, did Scott do wrong in this situation?
A. He wasn’t licensed as an MLO while watching after Claire’s loan, therefore should not receive any commission from the loan
B. He asked for too much money from Tom to watch over the loan
C. He misquoted the rate that Claire would be receiving
D. Scott really did nothing wrong in this situation
A. He wasn’t licensed as an MLO while watching after Claire’s loan, therefore should not receive any commission from the loan
B. He asked for too much money from Tom to watch over the loan
C. He misquoted the rate that Claire would be receiving
D. Scott really did nothing wrong in this situation
A. Yes, he told her what the rate would be on the phone, yet the rate she actually received was higher
B. Yes, he knew the rates were going to go up, but neglected to tell her
C. No, he explained what the rates where at the time of their conversation, and also told her they could potentially increase, nor did he use an advertisement when dealing with Claire
A. Yes, he advertised a specific rate to her and then didn’t give her that rate when she was ready to refinance
B. Yes, he neglected to warn her that rates could swing back up
C. No, Tom did not break any laws while refinancing Claire’s loan
Students should post directly to the Blog! If you have any problems posting your assignment to the Blog (due to firewall issues etc.), you may send your answer directly to the instructor via email at oil@mymortgagetrainer.com
You may return to your course after you complete the assignment.
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